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Accounts Receivable Analyst (Cebu)

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CEBU CITY (Capital)

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Job Description and Qualification:

Essential Responsibilities

  • Perform customer account verification, research, issue resolution and collection activities such as emails and outbound calls.
  • Reach out to subsidiary (company) sales team to resolve customer disputes.
  • Work closely with cash application analyst relative to payment posting based on customer remittance advice in an accurate and timely manner; redirecting incorrect payments as appropriate
  • Processing and monitoring customer credit exposure (including coordination with Operating Company to appropriately manage customer relationships),
  • Monitoring for overdue accounts, potential collection problems, maintenance and release of credit holds
  • Preparation, maintenance, updating, submission and presentation of collection reports and aging of receivables
  • Facilitates customer information updates with Master Data Management (MDM)
  • Perform payment issue investigation leading towards issue resolution by working closely with Sales, Customer Service, Operations and Shipping groups
  • Maintain productivity and meet service level agreements in a complex environment, including working with and referencing data in legacy accounting systems
  • Assist with other projects or duties as assigned, including continuous improvement efforts

Education and Experience

  • Bachelor’s degree in Accounting, Business Management, Accounting Technology or related field.
  • Previous 2 to 3 years’ experience in Collections
  • Proficient computer skills including Microsoft Excel experience (SharePoint a plus)
  • Previous experience in Oracle system, SAP and other ERP systems