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Accounts Receivable Manager (Cebu)

Job Category:

BPO / KPO / Shared Services

Job Level:


Open Date:



CEBU CITY (Capital)

Close date:


Client Industry:


Job Description and Qualification:

This role is open for applicants outside Cebu (willing to relocate in Cebu City once ECQ is lifted). Recruitment process will be done virtually. URGENT HIRING.

Summary Description:
  • Our client is looking for qualified AR Manager to join our new shared service center in Cebu, Philippines. Working within an emerging shared services organization, the AR Manager is responsible for delivering timely and quality service to internal stakeholders and customers, as measured by service level agreements and key performance indicators. The position requires the ability to understand, perform in-depth research in business processes and issues with the objective of reaching resolutions that meet or exceed objectives with a positive financial impact to the company without negatively impacting customers. This is an exciting opportunity to gain exposure to a diverse portfolio of businesses across the manufacturing industry, and gain cross-functional experience in an entrepreneurial, team oriented environment.
Essential Responsibilities:
  • Oversees a team of analysts in the performance of their daily activities from cash application, customer disputes, collection achievement, and others.
  • Facilitates the attainment and stabilization of productivity targets and service level agreements in a complex environment, including working with and referencing data in legacy accounting systems.
  • Ensure the team is prepared to “catch” transition related activities based on the approved transition roadmap. Drive compliance to the standard processes and stabilization of new activity over the course of the transition project.
  • Be an active leader in implementation of the cash collection tool, providing subject matter expertise and ensuring that the benefits/efficiencies of the tool are measured and the business case if fully realized.
  • Facilitates target setting and employee scorecard sign-off
  • Assists in the recruitment process
  • Supports onboarding and training of new hires
  • Performs capacity and workforce planning
  • Reviews and approves AR adjustments
  • Provides support during month-end closing
  • Establishes quality framework to detect, avoid, mitigate or reduce transactional errors
  • Provides coaching and mentoring to direct reports and analysts
  • Performs skip-level sessions or round-table discussions
  • Leads and participates in any and all site-wide activities and events
  • Reaches out to subsidiary (operating company) team to resolve operational issues
  • Supports each analyst or group of analysts and team leads in terms of creating action plan to avoid risks and mitigate issues
  • Prepares, maintains, updates, submits and presents operational reports to management
  • Assists with other projects or duties as assigned, including continuous improvement efforts
  • Must have a bachelor’s degree in Accounting or Finance
  • A Master’s degree is preferred
  • At least 7+ years managerial experience in managing a group of at least 15 business professionals
  • Knowledgeable in productivity suites like MS Office and basic computer skills
  • Familiarity in Oracle, SAP and other ERP systems
  • Knowledge in quantitative techniques, statistical process control (SPC), Lean Six Sigma
  • Experience in receivables collection tool (i.e. Get Paid, High Radius, NetSuite, others) and with proven track record of maximizing gains in using such tools.
  • Exposure to job design and work measurement and forecasting techniques
  • Knowledge in business analytics and scheduling
  • Exposure to quality management or project management
URGENT HIRING! APPLY NOW! Recruitment process will be done virtually.