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Associate Business Analyst

Job Category:

BPO / KPO / Shared Services

Job Level:

Professional

Open Date:

13-Sep-2021

Location:

QUEZON CITY

Close date:

31-Dec-2021

Client Industry:

BPO

Job Description and Qualification:

Job Description

Key Accountabilities

  • Delivery of successful initiatives in a timely manner based on project objectives and success criteria.
  • Promoting and enabling a high degree of collaboration among Business SMEs and decision makers to ensure successful and quick delivery.
  • Production of high quality business requirements; including but not limited to creation of documentation in various formats including BRD, Data Mapping, User Cases and User Stories
  • Identification and escalation of key risks, issues and dependencies, as well as cost benefit trade-offs among a variety of options to align with overall project and program objectives
  • Process modeling and analysis skills including but not limited to process improvements, gap analysis between current and future state along with root cause analysis
  • Basic creation UAT Test Plan and Test Case documentation
  • Conduct UAT execution and identify/retest defects to ensure successful completion
  • Create the necessary handover documentation and transition the project changes to the business (steady state)
  • Support implementation/warranty
  • Work collaboratively with the Project Support Team to pro-actively share information and foster continued learning and development
  • Able to generate and propose business case including identifying cost and business savings for the stakeholders
  • Understanding business needs to support project transition and help establish change
  • Flexible on shifts and overtime maybe required to meet business deadline
  • Willing to travel depending on the requirements of the project

            

Qualifications

  • Bachelor’s degree in Computer Science / Information Technology, Financial / Investments, Legal Management degree holder or other relevant post-secondary education preferred.
  • At least 2 years of BA or consultant experience with Information Technology, Financial Services or Middle and Back office operations enabling integrated solutions to optimize processes, technology, data etc.
  • Proficient in Microsoft Office Applications (including Visio, Project)
  • LOMA level 1 certification is a plus
  • Basic SQL knowledge is an advantage
  • Completed Six Sigma Yellow Belt (BPI) Training
  • Completed BA Preparatory Program is an advantage
  • Quick to adapt with proven experience learning new products, technologies and tools
  • Thorough knowledge of analysis with regards to information gathering, requirements writing, UAT testing etc.
  • Ability to identify and pursue continuous improvements
  • Excellent negotiating skills and an ability to manage inter-departmental work relationships.
  • Strong influencing skills with ability to make sound recommendations
  • Previous experience in the financial services, wealth management or insurance industry
  • Must pass current job expectations and meet performance metrics.
  • Excellent comprehension, analytical and decision-making skills
  • Self-motivated and directed, with keen attention to detail.
  • Good interpersonal, written, and oral communication skills.
  • Experience working in a team-oriented, collaborative environment.
  • Able to prioritize and execute tasks in a high-pressure environment.

Salary:

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