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Associate Business Analytics Specialist

Job Category:

BPO / KPO / Shared Services

Job Level:


Open Date:




Close date:


Client Industry:


Job Description and Qualification:

Key Accountabilities:

  • Gather and maintain a wide array of data and take an active role in the analysis and interpretation of the data.
  • Create, prepare, and maintain templates, process documents and presentations for business leaders, executives, and business units.
  • Design and develop reporting tools and solutions which will be deployed across the organization.
  • Collaborate directly with business leaders, executives, and business units to gather reporting requirements and specifications.
  • Conduct routine reviews of the data and reports, perform tests, and analyze results to optimize the reports and ensure the integrity and security of the data.
  • Attend and resolve reporting requests and issues from the management team and business units.
  • Identify process improvement opportunities to improve report quality and timeliness.
  • Support the various clients of the team to identify and interpret trends, causes, variances and issues associated with their data.
  • Initiate and undertake complex projects and ad-hoc requests as required.
  • Other duties and tasks as assigned by the immediate superior.

The candidate:

  • Should have advanced MS Excel and VBA skills.
  • Should have an extensive familiarity with data management and business reporting principles and best practices.
  • Should have analytical skills to rigorously and effectively examine large quantities of data and derive useful insights from these data sets.
  • Should have data storytelling and data visualization skills to create compelling reports (create data layout like tables, charts, graphs, heat maps, and process flow diagrams).
  • Should have hands-on experience at collecting, documenting, scrubbing, and compiling raw data and generating useful deductions and reports from the raw information.
  • Should have the ability to enhance and automate reports, develop new tools and technologies that would alleviate the current shortcomings in the reporting technology.
  • Should have a high level of attention to detail, accuracy, and information security.
  • Should have excellent communication skills to effectively communicate across business lines in the organization.
  • Should be able to work remotely and independently in a fast-paced and dynamic environment.                 
  • Should be capable of handling multiple tasks and projects.

Tool Specific Knowledge


  • MS Excel (Advanced Excel and VBA)
  • MS Word
  • MS PowerPoint
  • Data visualization tools (PowerBI, QlikView, Qlik Sense, Tableau, or any other similar tool)


  • R Programming
  • MS SQL
  • MS Access
  • MS Visio