John Clements

Requirements:

• Must be a dynamic and self-starting individual, able to work as part of a team or independently, with strong organizational skills.
• Must be keen to details, precise and organize
• Has experience in data verification, data gathering, reviewing documents for processing, reviewing information
• Strong prioritization skills and ability to adapt to change.
• Strong analytical and problem solving skills
• Excellent proficiency in relevant computer applications such as MS Office
• Excellent verbal and written communication skills
• Strong knowledge of Outlook, Excel and Word
• Open to work on a Night Shift role
• Open to Fresh Graduates
• Excellent command of the English Language. Can speak in English fluently.
• Preferably with a degree in Accountancy, Banking and Finance or equivalent
• Must be able to start ASAP
• Must have atleast 10 MBPS wired internet connection
• Must have tools to work from home (personal computer or laptop and internet)

Responsibilities:

• Review customer related documents for completeness and regulatory compliance.
• Process changes, additions or requests related to customer accounts (such as activations, address changes, registration changes, account closures, document requests and upgrades to margin and option trading) using the appropriate systems or internal workflow process.
• Respond to related Operations and Customer Service inquiries within specified service levels.
• Maintain knowledge of company’s policies and procedures.
• Effectively communicate any business environment issues or concerns to management.
• Perform other duties as required.