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Bancassurance Sales Associate (Cebu)

Job Category:

Insurance

Job Level:

Entry Level

Open Date:

15-Jun-2020

Location:

CEBU CITY (Capital)

Close date:

15-Jul-2020

Client Industry:

INSURANCE

Job Description and Qualification:

Job Qualifications:

  • Must be a 4-year College graduate
  • Preferably with 6 months customer service experience and insurance background
  • Open for Fresh Graduates but should be highly trainable
  • Strong communication skills

Job Description:

  • Handles various inquiries and policy requests from walk-in BPLAC customers,
  • Checks policy status/details and/or requirements to process the request and advises the customer/BSE accordingly.
  • Promote use of E-Plan to our Customers. Guide the customers in the registration to E-Plan.
  • Assist in the submission of requests or inquiries through E-Plan or I-Care (for transactions not in E-Plan).
  • Monitors the progress of policy requests and complaints received in the assigned area, ensures resolution within target turnaround times and provides necessary feedback to customers regarding their requests
  • Follow-up and escalate pending requests.
  • Refer and coordinate complaints to Customer Care.
  • Daily submission of consolidated daily transactions logged in BSA Daily Tracker and submits to BSA Supervisor


Interested applicants may send their application to aira.arcos@johnclements.com or contact 0966 533 4675

Salary:

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