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Bancassurance Sales Associate - Tarlac

Job Category:

Advertising / Marketing

Job Level:

Entry Level

Open Date:

03-Apr-2021

Location:

CITY OF TARLAC (Capital)

Close date:

03-May-2021

Client Industry:

INSURANCE

Job Description and Qualification:

Qualifications:

  • Candidates must possess at least a Bachelor’s /College Degree holder
  • Open Fresh Grads
  • Can Start Asap
  • Has Strong Command with the English Language
  • Open to work in TARLAC CITY

Job Description:

  • Handles various inquiries and policy requests from walk-in BPLAC customers,
  • Checks policy status/details and/or requirements to process the request and advises the customer/BSE accordingly.
  • Promote use of E-Plan to our Customers. Guide the customers in the registration to E-Plan.
  • Assist in the submission of requests or inquiries through E-Plan or I-Care (for transactions not in E-Plan).
  • Monitors the progress of policy requests and complaints received in the assigned area, ensures resolution within target turnaround times and provides necessary feedback to customers regarding their requests
  • Follow-up and escalate pending requests.
  • Refer and coordinate complaints to Customer Care.

Salary:

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