Bancassurance Servicing Associate - Pasig
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Job Description and Qualification:
Responsibilities and Duties:
1. Handles various inquiries and policy requests from walk-in BPLAC customers and assigned BSEs determines policy status/details and/or requirements to process the request, and advises the customer/ BSE accordingly.
2. Monitors the progress of policy requests and complaints received in the assigned area, ensures resolution within target turnaround times and provides necessary feedback to customers regarding their requests
3. Promotes to customers/BSEs BPLAC's available tools. (iplan,icare) for their convenience.
Job Qualifications:
1. Must have a pleasing personality
2. Must be okay with Customer Service
3. Must be organized and can manage clients and customers
4. Must be a graduate of a 4 year course or a bachelor's degree holder
Salary: