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Bancassurance Servicing Associate - Sucat

Job Category:

Banking

Job Level:

Entry Level

Open Date:

19-Nov-2020

Location:

CITY OF PARAÑAQUE

Close date:

19-Dec-2020

Client Industry:

BANKING

Job Description and Qualification:

Qualifications:                                  

  • Candidates must possess at least a Bachelor’s /College Degree holder
  • Open Fresh Grads
  • Can Start Asap
  • Has Strong Command with the English Language
  • Open to Work in SUCAT, PARAÑAQUE
                                                                                     

Job Description:                                               

  • Handles various inquiries and policy requests from walk-in BPLAC customers,
  • Checks policy status/details and/or requirements to process the request and advises the customer/BSE accordingly.
  • Promote use of E-Plan to our Customers. Guide the customers in the registration to E-Plan.
  • Assist in the submission of requests or inquiries through E-Plan or I-Care (for transactions not in E-Plan).
  • Monitors the progress of policy requests and complaints received in the assigned area, ensures resolution within target turnaround times and provides necessary feedback to customers regarding their requests
  • Follow-up and escalate pending requests.
  • Refer and coordinate complaints to Customer Care.
                                                                                    

Salary:

16,000.00