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Billing Representative

Job Category:

BPO / KPO / Shared Services

Job Level:

Professional

Open Date:

13-Jan-2020

Location:

TAGUIG CITY

Close date:

12-Feb-2020

Client Industry:

SHARED SERVICES

Job Description and Qualification:

Be one of the pioneers of a newly set up shared services company based in the US.

TARGET ONBOARDING: FEBRUARY TO MARCH 2020

Job Summary:
  • Responsible for processing accounts and working with designated payors to ensure proper reimbursement
Duties & Responsibilities:
  • Responsible for all aspects of follow up and collections, including making telephone calls, accessing payer websites. Identify issues or trending and provide suggestions for resolution. Accurately and thoroughly documents the pertinent collection activity performed. Review the account information and necessary system applications to determine the next appropriate work activity. Verify claims adjudication utilizing appropriate resources and applications. Initiate telephone or letter contact to patients to obtain additional information as needed. Perform appropriate billing functions, including manual re-bills as well as electronic submission to payers. Edit claims to meet and satisfy billing compliance guidelines for electronic submission. Manage and maintain desk inventory, complete reports, and resolve high priority and aged inventory.
  • Participate and attend meetings, training seminars and in-services to develop job knowledge. Participate in the monthly, quarterly and annual performance evaluation process with their Supervisor. Respond timely to emails and telephone messages as appropriate. Communicate issues to management, including payer, system or escalated account issues.
Required and Preferred Qualifications:
  • At least 1 year experience in Accounts Receivable, Billing or Collections 
  • BPO/ Shared Services experience is preferred but not required
  • Exposure in Healthcare account is a plus but not required
  • Proficient in MS Office
  • Good written and verbal communication skills
  • Willing to work in a night shift schedule
  • Amendable to work in BGC

Salary:

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