Business Process Associate
Job Category:
BPO / KPO / Shared Services
Job Level:
Entry Level
Open Date:
07-Apr-2022
Location:
QUEZON CITY
Close date:
30-Dec-2022
Client Industry:
INSURANCE
Job Description and Qualification:
Qualifications:
- Education: College graduate, any course
- Experience: None required; good to have related exp in same shared services/BPO environment
- Good Business English skills
- Computer navigation and analytical skills
- Attention to details
- Amenability to work onsite, night shift, hybrid work arrangement
- Sites: QC - UP Ayala Technohub | Cebu - Mactan Newton, Brgy. Mactan, Lapu-Lapu City
Job Description:
- Reviews all pertinent documents on the contract and ensure that all the information is accurate and complete.
- Maintains excellent customer service by acknowledging customer's requests using approproate business email communication and providing updates in a timely manner.
- Maintains strong relationship with colleagues from all sites and provide needed assistance to ensure that SLA is being achieved by the team.
Salary:
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