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Business Process Improvement Specialist (Cebu)

Job Category:

BPO / KPO / Shared Services

Job Level:


Open Date:



CEBU CITY (Capital)

Close date:


Client Industry:


Job Description and Qualification:

Essential Responsibilities:
  • Drive implementation of the business planning process changes to support the appropriate blend of automated and business process solutions
  • Utilizes multiple tools and methodologies (e.g. Six Sigma, Lean, Value Stream Mapping, Kaizen, Process Optimization, etc.) to analyze data and processes as a key driver of performance opportunities.
  • Display organizational savvy and leverage networks to bring information and points of view from others inside and outside operations.
  • Conduct analysis to quantify and support the level of resources required to successfully implement changes to the business process.
  • Provide input to ongoing policy governance, and compliance of work instructions and policies. Coordinate with operations on work instruction development and maintenance across global locations.
  • Creating awareness and engage employees to take part in the Continuous Improvement initiatives and programs.
  • Developing competence in doing improvement process and projects. Support in conducting Lean Six Sigma trainings and post training coaching.
  • Conceive, present, and support the implementation of improvement opportunities which reduce costs and improve process value. Consistently promote integration of best practices and leading trends
  • Coordinate and engage with key stakeholder groups across the SSC, Global and Local/BU functional teams.
  • Designs and assists in change management activities as part of the execution/implementation of process improvements
  • Implement simple automation projects using RPA
  • Generate reports and visuals as reference for analysis to identify opportunity for improvements in the process
  • Bachelor’s degree in Accounting, Business Management or related field preferred
  • 5+ years of professional experience with background in process improvement, Finance business processes, Operations, program management, change management and/or ERP implementation and governance
  • Subject matter expert on key processes (OtC,PtP, RtR) and business requirements.
  • With Process improvement (LEAN, Six Sigma) or project management expertise.
  • Proven knowledge of U.S. Generally Accepted Accounting Principles, along with demonstrate ability to analyze financial information and provide solutions to issues.
  • Knowledge of reporting processes, including OpCo/BU financial statements, report distribution, cost reports, quarterly/annual filings and shareholder reports, etc.
  • Experience with Oracle preferred, with a sound understanding of supporting technologies.
  • Experience in process design and / or optimization; experience with shared service centers with a finance background
  • Excellent oral and written communication skills (English)
  • Ability to work in a team environment with strong analytical and problem-solving skills around accounting analytics and processes.
  • Demonstrated interpersonal skills, customer management skills, analytical, change management and communication skills
  • Proficient in MS Office Suite of programs