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Business Solutions Analyst

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Client Overview:

Our client is the life insurance arm of investment group, Pacific Century Group, an Asia-based private investment group established in 1993 with interests in property, financial services, telecommunications and other investments in the Asia Pacific region. In the Philippines, our client has partnered with Security Bank Corporation, the 5th largest private universal bank in the country with P532 billion in assets, to roll out their insurance products in all Security Bank branches, nationwide. The partnership was recognized with an award as “Best Bancassurance” at the 2016 Retail Banker International (RBI) Asia Trailblazer Awards held in Singapore.

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Job Description and Qualification:

Role Responsibilities:
  • Facilitate business requirements gathering, clarification & documentation
  • Provide comprehensive business analysis of requirements vis a vis the tools
  • Determine projected business benefits for each task/project
  • Act as the functional expert & “super user” of the tool
  • Configure & maintain user-configurable tables in the tool
  • Serve as the data steward of the tool
  • Conduct regular consultation with all stakeholders of the tool as inputs for the tool’s
  • continuous improvement
  • Conduct or lead end-to-end testing of the tool with the end users
  • Provide 1st level support in case of HO user issues/concerns

Skills and Experiences Required:

  • College graduate
  • At least 3 years experience in business analysis or process engineering role
  • Work in a financial service company especially insurance is an advantage
  • Experience in a sales/marketing support role or working on distribution-related tools is an advantage
  • Experience in Strong analytical ability with skills in business mapping or business process engineering
  • Attention to details, good documentation & organizational skills
  • Ability to communicate ideas in both technical & non-technical language
  • Strong written/oral communication skills
  • Willing to work in Bonifacio Global City, Taguig, Philippines