John Clements

• Responsible for commercial aspects, including sales, marketing, business development, operations and communications of the business unit. 

• Accountable for the overall performance and the day-to-day operations of the business unit by providing leadership and direction to staff. 

• Manage (key) principals for the Food & Nutrition, implement and execute strategies in order to achieve business and growth objectives, as well as conversion of key projects into sales. 

• Lead all aspects of account management and new business development activities, including strategy development & tactical execution, setting account goals and objectives and driving efforts to achieve them. 

• Identifying key decision makers & develop strong relationship with customers to support retention and translate into new revenue opportunities, programs to retain and grow existing accounts.

• Ensure profitability of the business by achieving monthly sales targets & market share through direct selling & monitoring performance against targets and by securing business with new & existing customers. Develop organic growth with both existing and new customers. Manage adequately stocks adaptors (working capital) of the business unit.

• Develop and implement segment-specific sales actions plan for the assigned markets to achieve order, revenue and margin projections through value-based solution selling. Lead and manage sales strategy formulation and execution for key accounts. Drive customized solutions manage and market opportunity pipeline.

• Act as primary point of contact between company and key customers, implement plans aimed at business retention and improve customer satisfaction. 

• Understand and keep track of changing key customer needs and business environments to ensure the most appropriate support is provided to fulfil key customers' needs. 

• Liaise with internal departments to maximize sales opportunities. Provide concise and adequate reporting and information-sharing on a regular basis. Maintain detailed customer profiling database and provide business analysis. 

• Ensure the territory is effectively serviced to achieve sales targets. Build good networking with senior management and decision makers in the Food & Nutrition market. 

• Work closely with the Regional Business Development Director and Managing Director to develop a product portfolio and fill product gaps. 

• Determines customers’ needs and desires by specifying the research needed to obtain market information. 

• Generate sales and margins by targeting and creating new business on a range of food ingredients. 

• Contribute to national and regional business development initiatives to increase the company’s product portfolio and market coverage. 

• Develop an effective organization:

oDefine the organizational capabilities needed to achieve the regional strategy and close any gaps. 

o Identify intra-regional opportunities for organizational efficiency and growth 

o Work closely with MD’s on recruitment 

• Utilize the leadership skills and ensure execution of sales program.