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Collections Representative - Alabang

Job Category:

BPO / KPO / Shared Services

Job Level:

Entry Level

Open Date:

22-Jun-2020

Location:

CITY OF MUNTINLUPA

Close date:

30-Nov-2020

Client Industry:

FINANCIAL SERVICES

Job Description and Qualification:

Duties and Responsibilities:
  • Handle outbound calls and/or receive inbound calls surrounding consumer past due credit card accounts 
  • Setup payment arrangements to bring past due accounts current 
  • Education customers regarding their past due credits 
  • Make use of problem-solving/decision making skills to achieve the highest level of customer satisfaction 
  • Comply with over-all call quality standards 
  • Adhere to company rules and polices especially on Time and Attendance
Qualifications:
  • Must be able to complete at least 2 years in College (No back subjects or consolidation of years) 
  • Has good English communication skills 
  • Must be willing to work on night/shifting schedules
  • With at least 6 months BPO experience in a non-local and call taking accounts 
  • Amenable to for possible Work from Home Setup or onsite. Preferably with good internet connection of at least 10MBPS and with conducive working space.
Work From Home during the lockdown 
Tools provided by the company
W/ Internet Allowance

Salary:

0.00