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Collections Representative - Alabang

Job Category:

BPO / KPO / Shared Services

Job Level:

Entry Level

Open Date:

22-Jun-2020

Location:

CITY OF MUNTINLUPA

Close date:

30-Nov-2020

Client Industry:

FINANCIAL SERVICES

Job Description and Qualification:

Duties and Responsibilities:
  • Handle outbound calls and/or receive inbound calls surrounding consumer past due credit card accounts 
  • Setup payment arrangements to bring past due accounts current 
  • Education customers regarding their past due credits 
  • Make use of problem-solving/decision making skills to achieve the highest level of customer satisfaction 
  • Comply with over-all call quality standards 
  • Adhere to company rules and polices especially on Time and Attendance
Qualifications:
  • Must be able to complete at least 2 years in College (No back subjects or consolidation of years) 
  • Has good English communication skills 
  • Must be willing to work on night/shifting schedules
  • With at least 6 months BPO experience in a non-local and call taking accounts 
  • Amenable to for possible Work from Home Setup or onsite. Preferably with good internet connection of at least 10MBPS and with conducive working space.

Salary:

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