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Collections Representative

Job Category:

BPO / KPO / Shared Services

Job Level:

Entry Level

Open Date:



CEBU CITY (Capital)

Close date:


Client Industry:


Job Description and Qualification:

Role Responsibilities:
  • Answer inbound and/or outbound calls from customers
  • Handle customer inquiries
  • Document all calls handled accurately
  • Meet Key Performance Indicators and metrics
  • Produce positive customer experience

Role Qualifications:
  • Good to Excellent Communication Skills
  • Open to Undergraduates with at least 2 years in college with no back subjects
  • At least 6 months BPO Experience
  • For college graduates, no experience required
  • Amenable to work from home set-up
  • With at least 30 Mbps wired internet connection or willing to upgrade
  • Amenable to work at night full-time, shifting schedules, Philippine holidays