Skip to content

Concierge, US and Canada

Job Category:

Administration / Corporate Services

Job Level:

Professional

Open Date:

10-Jan-2021

Location:

CITY OF MAKATI

Close date:

09-Feb-2021

Client Industry:

MANAGEMENT SERVICES

Job Description and Qualification:

Active member engagement:

  • Manage and handle member call reach outs, that includes periodic schedules on a regular basis
  • Manage and handle member engagement campaigns
  • Prepare and circulate meeting notes for calls as needed
  • Monitor action items, and all communication via Samepage and other channels
  • Handle and assist in completing member profiles in EO network, EO Matrix that are within operational risk guidelines
  • Proactive reach out to members on connecting to events, and EO Global staff in geographies

Documentation Management:

  • File Management (organizing files using Dropbox, Samepage, as needed etc.)
  • Create a database for membership profiles within region assigned covering but not limited to- interests, industry, and other economic data
  • Responding to General Membership Enquiries:
  • Responding to general inquiries via email, Samepage, LiveChat - such as Events details, Membership dues- and other information that is available via eonetwork.org
  • Following up and coordinating with member leaders and staff liaisons

Data Management:

  • Determine the detailed corporate requirement and complete deliverables to stakeholders
  • Manage contact lists and update members database
  • Prepare and send out e-mail newsletters, marketing materials
  • Data collection- surveys, and analysis
  • Database building and Management (eg. updating email or contact lists in CRM)
  • Research on certain topics for blog posts, newsletters or others
  • CRM member data report generation
  • Member reporting

Other Ad Hoc:

  • Coordinate with EO Global Staff, EO Regional Staff, and Chapter Admins for all work related matters
  • Official errands (coordination with vendors, events support etc.)
  • Hotel and Flight Booking, as necessary
  • Transcription (transcribing voicemail, video or audio, podcasts etc.)
  • Creating basic reports (reports on weekly tasks, deliverables)
  • Preparing EO materials- PPT
  • Filter and reply to comments with online mediums and communications
  • Participating in discussion forums or message boards (Marketing and Promotion)
  • Special Projects

Send your resumes now! aira.arcos@johnclements.com

Salary:

0.00