John Clements

Requirements

• This role may require traveling.
• Graduate or bachelor's degree (any course)
• Operational Knowledge of Freight Forwarding (All ship modes), SCM, Logistics
• Good knowledge of International Trade (e.g.) incoterms, etc.,
• Detailed knowledge of the Air/Ocean Freight and Customs documentation and Warehousing process
• Knowledge of continuous improvement methodology
• Experience with the use of web-based systems and MS Office in general
• Commercial/forwarding business education or work experience
• Work experience in Service Center or Freight Forwarding
• Minimum of 10 years of work experience
• Good Know-How in MS-Office applications  
• Good Know-How in web-based applications / Internet
• Knowledge in Supply Chain Applications is a plus

Skills & Competencies

• Detailed understanding of 4PL product
• Knowledge in freight forwarding, logistics and supply chain solutions (processes, products & IT solutions)
• Ability to work in a diverse environment and cultures
• Ability to move forward successfully with minimal direction: self-motivated & autonomous
• Quick comprehension and focused work
• High-stress level (Ability to work under pressure and deal with tight deadlines)
• Accurate and reliable working method
• High energy and resilience
• Effective listening
• Ability to shape conversations to ensure focus and understanding
• Rule-based working along with global standards
• Time management (monitoring performance against deadlines and milestones)
• Openness and flexibility in meeting customer demands/service attitude
• Professional skills development by participation in training and constant self-education.
• Capable of remaining professional & effective in light of sometimes very stressful situations
• Ready to take personal accountability for achieving individual and shared goals
• Credible with stakeholders, internal/external customers, peers and staff
• Ability to multi-task and quickly adapt to change