Skip to content

Customer Service Representative (Financial)

Job Category:

BPO / KPO / Shared Services

Job Level:

Entry Level

Open Date:

06-Feb-2019

Location:

CEBU CITY (Capital)

Close date:

08-Mar-2019

Job Description and Qualification:

Basic Qualifications:

  • At least (2) years of college/university education (72 units)
  • No call center experience required
  • FRESH GRADS ARE ENCOURAGED TO APPLY (4yrs grad or 2yrs vocational grad)
  • Excellent English verbal and written Communication Skills
  • Must have knowledge on basic Computers skills
  • Professional Phone etiquette and ability to work with a Team
Essential Responsibilities:
  • Answer inbound calls from stores and customers regarding all facets of Client Credit Card(s)
  • Resolve credit inquiries on new accounts.
  • Make use of problem solving/decision making skills to achieve the highest level of customer satisfaction.
  • Utilize professional techniques to generate additional revenue via retail, credit, and/or product marketing
  • Comply with over-all call quality standards
  • Adheres to schedule and Time on System. Follow rules and policy on attendance and tardiness.

WAYS TO APPLY:

Click the 'APPLY NOW' button below. No resume/CV needed, just input your name, contact number and valid email address.

For first time applicants, just quickly register with your basic info and contact details.

Salary:

0.00