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Customer Service Representative

Job Category:

BPO / KPO / Shared Services

Job Level:

Professional

Open Date:

09-Nov-2020

Location:

CITY OF MUNTINLUPA

Close date:

31-Dec-2020

Client Industry:

FINANCIAL SERVICES

Job Description and Qualification:

Job Description

  • Answer inbound calls from stores and customers regarding all facets of Client Credit Card(s);
  • Resolve credit inquiries on new accounts;
  • Make use of problem-solving/decision-making skills to achieve the highest level of customer satisfaction;
  • Utilize professional techniques to generate additional revenue via retail, credit, and/or product marketing;
  • Comply with over-all call quality standards;
  • Adhere to Schedule and Time on System, follow Company Rules and Policies, especially on Time and Attendance

Qualifications

  • Must have completed 2 years in College or a graduate of a 2-year associate course
  • With at least 30 MBPS Wired internet connection
  • Has a conducive workspace
  • Willing for a Work-From-Home setup
  • Willing to work on shifting schedule, mostly at night
  • Open to work during weekends and holidays
  • Amenable to work in Alabang, Muntinlupa City upon business decision

Work from Home Opportunity, Competitive Salary, Good Benefits Package awaits Qualified applicants.


Salary:

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