Customer Service Representative

Job Category:

BPO / KPO / Shared Services

Job Level:

Professional

Open Date:

06-May-2022

Location:

CITY OF MUNTINLUPA

Close date:

05-Jun-2022

Client Overview:

Our client is a premier consumer financial services company delivering customized financing programs across key industries including retail, health, auto, travel and home, along with award-winning consumer banking products.

Client Industry:

BPO

Job Description and Qualification:

Job Responsibilities:

Answer inbound calls from stores and customers regarding all facets of Client Credit Card(s);

Resolve credit inquiries on new accounts;

Make use of problem-solving/decision-making skills to achieve the highest level of customer satisfaction;

Utilize professional techniques to generate additional revenue via retail, credit, and/or product marketing;

Comply with over-all call quality standards;

Adhere to Schedule and Time on System, follow Company Rules and Policies, especially on Time and Attendance.

Qualification:

Candidate must possess at least a Bachelor’s/College degree

With at least 30-50 MBPS Wired internet connection

Has a conducive workspace

Willing for a Work-From-Home setup

Willing to work on shifting schedule, mostly at night Open to work during weekends and holidays

Amenable to work in Alabang, Muntinlupa City upon business decision.

Salary:

0.00

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