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Finance Associate

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Job Description and Qualification:

·        Communicates internally and externally with senior market contacts in order to secure collection of outstanding balances and resolve issues related to payments and collections.

·        Identifies opportunities to develop personal cash processing and targets, including the use of Key Performance Indicators (KPIs) from the dashboard and other system tools and reports in order to assist in the achievement of overall Collection targets.

·        Conducts routine level reporting and activities in order to manage the resolution of related issues.

·        Provides inputs for the evolution of the operational model at all levels of the organization to promote new process improvement ideas that leverage technology solutions, including designing systems to manage tasks effectively and in a timely manner in order to adhere to Sevice Level Agreements (SLAs).

·        Identifies opportunities to establish relationships with Brokers, Clients and Markets to understand issues in order to resolve problems and queries, and reviews working practices.

·        Participates in team meetings and activities in order to share opinions, and seeks opportunities to increase own understanding and improve the services provided.

·        Collaborates with Global Claims Consultants on complex claim matters and on moderate to difficult markets to assist in service delivery across different markets.