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GDS Trainer (Cebu)

Job Category:

BPO / KPO / Shared Services

Job Level:

Professional

Open Date:

11-Feb-2019

Location:

CEBU CITY (Capital)

Close date:

30-Jun-2019

Client Overview:

Our client is a business incubator with a comprehensive portfolio of propriety call center solutions, agile IT development resources, and innovative marketing services accelerating the growth of entrepreneurial ventures.

Client Industry:

BPO

Job Description and Qualification:

Description

  • Maintains safe and healthy training environment by following organization standards and legal regulations.
  • Conducts training classes by presenting job-specific, company-specific, and generic software applications.
  • Maintains quality service by establishing and enforcing organization standards.
  • Contributes to team effort by accomplishing related results as needed.
  • Conduct one-on-one coaching and feedback sessions and be able to create an employee development plan.

Qualifications

  • At least 2 years exposure with the Global Distribution System (GDS).
  • Advanced knowledge with the Global Distribution System, preferably Apollo and Galileo.
  • Good communication skills and proficiency in MS Office.
  • Familiarity with talent management and succession planning.
  • Sound decision making and organizations skills.
  • Ability to present complex information to a variety of audiences.
  • Willing to work on shifting schedule.

Salary:

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