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HR Operations (Onboarding) | Project Based - BGC, Taguig

Job Category:

Human Resource

Job Level:

Professional

Open Date:

15-Aug-2021

Location:

TAGUIG CITY

Close date:

30-Sep-2021

Client Overview:

A leading science and technology company in healthcare, life science and performance materials. 

Client Industry:

SHARED SERVICES

Job Description and Qualification:

Qualifications

  • Bachelor’s degree holder in Human Resources, Behavioral Science or equivalent
  • 2-3 Years minimum experienced specializing in a Generalist Human Resource of HR Operations function from a Shared Services or BPO organization.
  • Experience in Onboarding and in a customer facing Human Resources role in a matrixed environment
  • Direct experience working closely with internal stakeholders such as IT, recruiting, benefits and payroll
  • Detail Oriented with the ability to work in an agile mode and multitask in a fast paced; changing environment
  • Responsible for individual local process steps or smaller local projects
  • Being open to new technologies and innovative/driven ways of working
  • Excellent written & oral communication skills
  • Excellent problem-solving & trouble-shooting skills
  • Experience in a customer-facing role (e.g. Call Center, Human Resources, Onboarding)
  • Experience with ServiceNow, Neocase, SuccessFactors
  • SAP HR is a plus
  • Can start immediately
  • Capable to work from home but must be open to report in BGC if needed
  • Strong internet connectivity. Tools will be provided
  • Open for a project based employment (7 months), can be extended
  • Residing in metro manila or nearby

Scope

  • Provide a High-touch Onboarding experience to our internal & external customers via several communication channels, mostly phone calls and e-mail exchanges. This role is striving to achieve WOW (Well Onboarded Workforce) for all new hires throughout the company.

Your Role:

  • Pro-active coordination of onboarding activities throughout the process
  • Accountability of the end-to-end onboarding process, focusing on managing, tracking & monitoring of HR- and IT-related activities and tasks
  • Continuous Improvement management
  • Capturing & provisioning of regular feedback to Team Lead and other interface partners to further improve the onboarding experience
  • Act as the backup support agent for our Day One Orientation presentation