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HR Workforce Specialist

Job Category:

Human Resource

Job Level:


Open Date:




Close date:


Client Industry:


Job Description and Qualification:

Skills & Experience:

3-4 years general work experience (HR and Data/Process management preferred)
Experience of working with HR in SAP (SHARP) or equivalent database required
Experienced in local employment standards and employment laws
Experience working in a shared service organization
Ability to influence line managers and advocate for the right course of action
Ability to plan and manage a variety of people processes
Able to multi-task and manage a fluctuating workload with large volumes
Skilled with technology and technical tools (e.g. case management tool, HR databases)
Able to work under pressure and learn quickly
Able to work collaboratively as part of a team
Customer-focused and detail oriented
Fluent in English
Excellent problem solving and judgment skills
Highly computer literate, knowledge of Excel, PowerPoint, MS Project

Key Responsibilities:

•Receives and manages employee data maintenance requests such as employee relationship change, mass uploads, individual data correction for personal/non-personal data, employee category change, pay/work schedules, effective date changes and execution of reversals; updates SHARP and/or case as applicable
•Processes and seeks approval for workforce administration requests including short term disability, military leave, personal leave (paid and unpaid), promotions, lateral moves, future downgrades, tuition reimbursements, performance rewards, severances, involuntary and voluntary separations; initiates payroll request and confirms payment when applicable
•Creates salary recommendation thru use of a pay calculator and seeks necessary review and approval from relative parties in finalizing the new salary for employee’s career events with corresponding change in pay
•Processes verification letters for third party vendors and invitation letters for visa
•Prepares and sends career event-related letters to managers such as promotion letters, change in reporting line letters, legal entity change letters
•Creates death announcement and letter of condolence together with manager and HRM; notifies payroll and other stakeholders
•Fulfills audit requests by providing SHARP HR data/transactions
•Updates cases in case management tool and information in SHARP as needed
•Fulfills adherence to SOPs, SHARP accuracy and completeness, Letters accuracy and completeness, Timeliness metrics, Audits, and other business metrics required for the role
•Can serve as back-up for IPT/Expat Specialist and WFA quality.