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Head of Solutions Design & Architecture

Job Category:

BPO / KPO / Shared Services

Job Level:


Open Date:




Close date:


Client Industry:


Job Description and Qualification:

  • Lead and set the direction of Architecture, Solutions Design, and Engineering for the company's shared services.
  • Set and govern architecture, design, and engineering standards in the Shared Services.
  • Develop roadmaps for IT programs.
  • Build a community of architects, designers, and engineers to mature practice, processes, and adoption 
  • Develops and executes a functional plan for the group to support country IT teams and service centre goals 
  • Experience in leading architecture, design, or engineering for financial enterprises preferably life insurance.
  • Experience in Digital and emerging technologies is a must.
  • Deep understanding of technology and vendors in the financial services industry.
  • Experience in developing IT roadmaps with senior executives and able to influence and communicate effectively on the adoption of technologies for innovations. 
  • Excellent communication and presentation skills, able to engage conversations at all levels of senior management.
  • Demonstrated ability to lead people and get results through others.
  • Strong knowledge of IT systems, practices, methodologies and latest market trends.
  • Ability to multi-task, deal with ambiguity. Navigate through a matrix organization and effect change. 
  • Minimum 15+ years of IT experience, preferably 5+ years in a multinational financial services company especially insurance.
  • Minimum 3+ years of experience acting in the capacity of Head of architecture, design, or engineering.
  • Minimum 5+ years of experience in architecture, design, and engineering.
  • Minimum Bachelor's degree preferably with a Master degree in Computer Science or Engineering discipline.
  • Architecture and business technology certifications (TOGAF, LOMA, JAVA, Mobile, etc.) are a plus.