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Health Information Management (HIM) Manager

Job Category:

BPO / KPO / Shared Services

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Job Description and Qualification:

Job Summary:

Responsible for managing activities of the Health Information Management department related to the development, implementation and maintenance of health information; oversees activities related to chart analysis across multiple electronic medical record (EMR) systems while ensuring productivity and quality standards are met.

  • The HIM Manager will oversee activities related to chart analysis in compliance with US Federal/State Law, regulatory requirements, and generally accepted HIM best practices. 
  • Supervises the daily operations of chart analysis staff by leading, assigning work, ensuring timely completion of work, and confirming productivity and quality standards are met. 
  • Responsible for training staff in the operation of system applications/ equipment and technical aspects of chart analysis, including legal and other regulatory requirements. 
  • Analyze staff’s production and workflow concerns in both electronic and manual systems/processes and develop and/ or revise work procedures to increase efficiency and resolve problems. 
  • Review work to determine whether objectives have been met and for compliance with established policies and regulations.


  • Required Experience: 5 years of supervisory or management experience in Hospital/ Health System environment or directly related field (with EMR experience preferred but not required)
  • Bachelor's Degree holder
  • Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) preferred but not required
  • Amendable to work in BGC
  • Willing to work in a night shift schedule