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IT Business Analyst

Job Category:

Information Tech

Job Level:


Open Date:




Close date:


Client Overview:

Our client is the life insurance arm of investment group, Pacific Century Group, an Asia-based private investment group established in 1993 with interests in property, financial services, telecommunications and other investments in the Asia Pacific region. In the Philippines, Our client  has partnered with Security Bank Corporation, the 5th largest private universal bank in the country with P532 billion in assets, to roll out Our client's insurance products in all Security Bank branches, nationwide. The partnership was recognized with an award as “Best Bancassurance” at the 2016 Retail Banker International (RBI) Asia Trailblazer Awards held in Singapore.

Client Industry:


Job Description and Qualification:


The Solution Design and Quality Analyst’s primary objective is to help the business deliver high quality technology solutions in a cost-effective way by analysing the requirements of a project/program and existing applications/systems; defining the required functional capability to address the business need; communicating them clearly to stakeholders, facilitators and partners; and implementing the solution.


  • Analysing business challenges to be addressed, and their relation to IT applications/systems.
  • Contributing to planning, preparation, execution, and monitoring of project/program deliverables.
  • Conducting business application/system analysis and functional design; recommends solutions to customers’ business needs.
  • Conducting study and/or research on existing application/system functionality to understand available options; providing recommendations for system changes as required.
  • Developing detailed functional requirements, business application process flows and proposed IT application/system solution.
  • Working with development teams to translate functional requirements into technical solutions.
  • Performing quality assurance testing for assigned projects or applications/systems.
  • Leading test management and coordination in absence of a dedicated Test Lead.
  • Investigating and/or resolving project-related defects/issues.
  • Contributing to preparation and execution of technical deployment activities for assigned projects or programs.
  • Performing 2nd-level operational support (next to IT Service Desk) for user-reported issues by validating, resolving, or handing over to the proper team for resolution.
  • Maintaining good working relationships with business counterparts and facilitating discussions to resolve challenges.
  • Contributing to prioritization of business requests and reported issues according to guidelines; regularly communicating status and action plan to customers. 

Skills and Experiences Required:
  • B.S. in Information Technology, Business Administration, or related field with computer applications, or equivalent relevant work experience.
  • At least 2 years of relevant professional experience in Business Analysis and Design, preferably in an Insurance industry setting.
  • Previous software development experience is an advantage.
  • Excellent written and verbal communication, including technical writing skills
  • Good understanding of systems engineering concepts (SDLC)
  • Knowledge of systems analysis and design techniques or methods
  • Project planning and monitoring using project management software.
  • Proficiency in MS Office Applications or similar tools.
  • Test Planning & Execution (System Test and UAT) and/or Test Management experience on small to medium scale projects is an advantage.
  • Willing to work in Bonifacio Global City, Taguig, Philippines.