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IT People Leader-Quezon City (WFH)

Job Category:

BPO / KPO / Shared Services

Job Level:


Open Date:




Close date:


Client Industry:


Job Description and Qualification:

Job Description

Key Accountabilities:
  • Responsible for executing technical and business projects across multiple stakeholders; developing analysis to support process and project improvements
  • Facilitation and problem solving
  • Leadership and coaching skills to build High Performing teams
  • Works with teams to drive issue resolution
  • Provides leadership support for small groups and teams
  • Regional variations: resource management, recruiting, hiring, workforce planning, contractor engagement, etc.
  • Coordinates across stakeholders to resolve moderately complex issues
  • Executes on resource planning, assists with management activities
  • Coaches technology teams as needed
  • Builds high performing team
  • Positive impact to assigned team
  • Contributes to the success of a team
  • Enables team to operate well and deliver outcomes
  • Is accountable for working across teams and across groups to streamline processes and resolve issues
  • Provides coaching for technologists to increase engagement and drive productivity
  • Resource manages project and program resource needs sourcing talent from internal, external and contractors as needed
  • Coordinates vendor onboarding as needed to support the teams
  • Provides team lead and team coaching as required and works across teams to allocate resources for best outcome
  • Collaborates across teams and leaders to drive project outcomes
  • Specifies and effectively communicates desired outcomes for current and future projects
  • Builds and maintains High Performance teams
  • Recruits and hires talent to support teams
  • Supports career development activities
  • Support / Drive diversity and inclusion in the team
  • Be a supporter / enabler in new ways of working including Agile methodology as appropriate
  • Support / Create environment for continuous learning to cater team’s agility for current and future need.
  • With 5 years of work experience in sharepoint
  • With 1 year of work experience in handling a team
  • Demonstrates understanding of how technology supports Company's strategy
  • Strong detail orientation
  • Awareness of full-technology stack
  • Good working knowledge of internal processes
  • Able to work across Project Management and Resource Management to multiple demands within specific focus
  • Basic Intake and demand planning
  • Straightforward tasks completed to an acceptable standard
  • Understands informal structure, company culture, cooperation & information sharing within the company
  • Understands internal processes and how to manage to outcomes
  • Knowledge of internal processes with a strong network of colleagues able to tap into for support
  • Awareness of IT trends and strategies
  • Analytical, ability to think strategically and creatively
  • Strong collaborator
  • Facilitates workshops and collaboration sessions as required
  • Constantly learns from both success and failure
  • Good organizational and problem-solving abilities that enable you to manage through creative abrasion
  • Good verbal and written communication; able to effectively articulate technical vision, possibilities, and outcomes
  • Able to achieve outcomes using own judgement
  • Operates autonomously to drive leadership outcomes
  • Recruits and hires talent to support teams
  • Able to adapt to changing scope and priorities
  • Able to problem solve quickly with minimal escalation