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IT Security Operations - Team Lead

Job Category:

Information Tech

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Job Description and Qualification:

Role Responsibilities

  • Deliver global security operations and incident response services 24*365, capable of dealing with all likely cyber security scenarios.
  • Ensure cyber incident escalation and communications plans are fully documented and regularly tested with senior stakeholders.
  • Drive team priorities and activities in line with agreed plans to ensure the achievement of personal and company objectives.
  • Provide security analysis and security threat hunting coaching to SOC Analyst.
  • Contributes to monitor and advises on the planned developments and changes to ensure relevancy, compliance and optimal delivery.
  • Overall responsibility for ensuring processes are applied consistently and effectively across all company's regions and that agreed service levels are met.
  • Ensure security event logging is carried out on a continuous basis and that adequate analysis and detection of security events takes place.
  • Ensure cyber security incidents are prioritised and responded to in a timely manner as per agreed service agreements.
  • Communication of incident status to global and regional security and infrastructure teams.
  • Ensure security operations and incident response process documentation is maintained, and that staff are trained in its contents and use.
  • Initiate and implement business-change projects to improve company's overall security posture.
  • Generation of clear, concise metrics and reports concerning control effectiveness, event detection and incident response
  • Document incidents, requests and problem management information to ensure required compliance standards/SLAs are achieved
  • Ensure event logs are collected and analyzed to generate a clear and detailed picture of the current company security status.
  • Build strong relationships with internal and external stakeholders to maintain and improve company's security and enhance knowledge and information sharing.
  • Actively communicate with company staff and third parties to correctly identify and resolve problems and manage their expectations.
  • Responsibility for team effectiveness and morale and active participation in team activities and development.
  • Coordination with peers, system owners, administrators, network administrators, and project managers, as required, to improve company's security preparedness.
  • Act as a point of reference to guide and advise others to ensure the sharing of knowledge and best practice throughout the team.
  • Manage and update resource roster to ensure efficient shift coverage.