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Japanese Bilingual Analyst/Specialist (Cebu/Manila) - msjd

Job Category:

BPO / KPO / Shared Services

Job Level:


Open Date:




Close date:


Client Overview:

This company is one of the world's leading organizations offering management consulting, technology, and outsourcing. Employees have a wide range of skills and backgrounds related to Analysis, IT, Accounting, HR, marketing, solution, sales, software engineering, etc.

Offers the opportunity to work from home (WFH) during the quarantine.

Client Industry:


Job Description and Qualification:

  • To fulfill the demand for a Team Lead role with Japanese language capability in supervising a team performing day-to-day transactional tasks.
  • Will be responsible for all work assignments, committing the team to the work, managing the quality of work and driving the people management activities within the team.
  • Ensure both contractual and operational KPIs are met
  • Act as knowledge recipient and subject matter expert for identified transactional tasks.
  • Performs a range of tasks from complex to straightforward within the scope of the function
  • Assists in the identification, assessment, and resolution of complex issues/problems
  • MUST have Japanese Language Proficiency Test N1/N3 level
  • PREFERABLY graduate of any Bachelor degree with experience in BPO
  • With relevant business related work experience
  • Proficient in using MS applications
  • Willing to work on holidays, weekends, shifting schedules and extended working hours **as needed
  • Competitive compensation for qualified candidates
  • Signing bonus
  • HMO with dependents
  • Sick Leave and Vacation Leave
  • Work-from-home (WFH) set-up during the quarantine
  • Training in Japan if needed