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Japanese Language Analyst (N3)

Job Category:

Education

Job Level:

Supervisory

Open Date:

22-Jul-2020

Location:

CITY OF MANILA

Close date:

04-Sep-2020

Client Industry:

BPO

Job Description and Qualification:

  • Japanese Language: N3 or higher
  • Preferably a graduate of a 4-year course
  • Amenable to work on shifting and in different locations

Responsibilities:
  • Read, understand and analyze client process as per the business rules as a subject matter expert.
  • Execute the process accurately and timely as a hands-on processor.
  • Master the given process and help the team members to overcome process related queries
  • Escalate issues and seek advice when faced with complex issues/problems.
  • Pay close attention to quality of written and verbal English skills within Team.
  • Creates a logical plan, realistic estimates and schedule for an activity or project segment.
  • Perform “Root Cause Analysis” on issues faces and suggest appropriate corrective action for current remediation and future control.
  • Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls

What the company offer:
  • Competitive salary package, company bonuses, and performance incentives
  • Night differential
  • Loyalty, Christmas gift, Inclusion and diversity benefits
  • Paid sick and vacation leaves
  • Expanded maternity leave up to 120 days*
  • HMO coverage (medical and dental) from day 1 of employment
  • Life insurance
  • Employee stock purchase plan
  • Retirement plan
  • Flexible working arrangements
  • Accessible locations
  • Healthy and encouraging work environment
  • Career growth and promotion opportunities

Salary:

50,000.00