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Japanese Speaking KYC Client Direct Executive (BGC, Taguig)

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Client Overview:

OUR CLIENT is an American multinational investment bank and financial services corporation

Client Industry:


Job Description and Qualification:

The KYC Record outlines important information about the customer. There is a constant need for KYC Record review as there are periodic renewals of the required due diligence carried out based on the risk of the client. The BSU owns the end-to-end KYC process from creation/renewal to the approval of the KYC Record and supporting local country appendices.

Core KYC Deliverables:

  • Collate client information/documents from internal and external sources (AMC, Regulatory websites, company website, Dun & Bradstreet, Google, etc.)
  • Assess gathered information for accuracy, completeness, and validity
  • Have foresight on risk rating changes and proactively communicate additional requirements at the initiation stage to avoid delays in the KYC process
  • Update KYC workflow database regularly throughout the day
  • Carry out name screening of entity, directors, beneficial owners, senior management via the firm’s screening tools (Factiva, etc).
  • Read, analyze and assess articles for applicability on cases being worked on. Additional research is to be done via approved sources to support findings.
  • Perform initial screening disambiguation using available data and disposition based on the following options: Potential, True or False Match.
  • Draft rationale for screening disposition to include primary identifiers, secondary identifiers, and supporting documentation (if applicable) based on the Global AML Name Screening Standard.
  • Create and maintain accurate client records
  • Ensure all relevant documentation are stored according to standards for future review

Client Management

  • Establish and manage client relationships for the purpose of facilitating submission of documents/ requirements 
  • Communicate KYC requirements and establish target dates with external clients via phone and email
  • Identify client problems/issues as it relates to KYC and escalate promptly to identify opportunities for improvement
  • Meet established target dates to avoid service disruption on client accounts/trading activities
  • Build deeper client connections by gaining institutional knowledge and understanding of client business structures

Note: Role does not involve any sales, solicitation, and/or marketing of the firm's products to clients



  • Japanese Language Proficiency N3 ~ N1
  • Preferably with an office-based job or BPO experience
  • Experience in client contact services, level 1 helpdesk support, account management, account renewal  (an advantage)

  • Temporary work-from-home (Laptop is provided)