Skip to content

Japanese Speaking KYC Client Direct Executive (N1-N3) (Taguig)

Job Category:


Job Level:


Open Date:




Close date:


Client Overview:

OUR CLIENT is an American multinational investment bank and financial services corporation

Client Industry:


Job Description and Qualification:

The KYC Record outlines important information about the customer. There is a constant need for KYC Record review as there are periodic renewals of the required due diligence carried out based on the risk of the client. The BSU owns the end to end KYC process from creation/renewal to the approval of the KYC Record and supporting local country appendices.

Core KYC Deliverables:

  • Collate client information/documents from internal and external sources (AMC, Regulatory websites, company website, Dun & Bradstreet, Google etc.)
  • Assess gathered information for accuracy, completeness and validity
  • Have foresight on risk rating changes and proactively communicate additional requirements at the initiation stage to avoid delays in the KYC process
  • Update KYC workflow database regularly throughout the day
  • Carry out name screening of entity, directors, beneficial owners, senior management via the firm’s screening tools (Factiva, etc).
  • Read, analyse and assess articles for applicability on case being worked on. Additional research to be done via approved sources to support findings.
  • Perform initial screening disambiguation using available data and disposition based on the following options: Potential, True or False Match.
  • Draft rationale for screening disposition to include primary identifiers, secondary identifiers and supporting documentation (if applicable) based on the Global AML Name Screening Standard.
  • Create and maintain accurate client records
  • Ensure all relevant documentation are stored according to standards for future review

Client Management

  • Establish and manage client relationships for the purpose of facilitating submission of documents/ requirements 
  • Communicate KYC requirements and establish target dates with external clients via phone and email
  • Identify client problems/issues as it relates to KYC and escalate promptly to identify opportunities for improvement
  • Meet established target dates to avoid service disruption on client accounts/trading activities
  • Build deeper client connections by gaining institutional knowledge and understanding of client business structures

Note: Role does not involve any sales, solicitation and/or marketing of the firm's products to clients



  • 2 - 4 years’ experience in banking, finance, or law
  • Experience in client contact services, level 1 helpdesk support, account management, account renewal  
  • Experience in control/risk or Compliance (AML/KYC) function (an advantage)
  • Knowledge of local  regulatory KYC/AML requirements


  • Japanese Language Proficiency N3 ~ N1
  • Proficient use of  Microsoft Applications (Word, Excel, Access)
  • Proficient use of KYC applications (advantage)