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MSC Regional Service Delivery

Job Category:

Administration / Corporate Services

Job Level:


Open Date:




Close date:


Client Industry:


Job Description and Qualification:

Call Management:
• Schedule calls (using Doodle) for Committees, Task Forces, and other such groups as needed
• Circulate agenda to stakeholders
• Take attendance during calls
• Prepare and circulate Meeting Notes
• Monitor action items, and all communication via Samepage and other channels
• Language interpretation as needed (bilingual resource)

Documentation Management:
• File Management (organizing files using Dropbox, Samepage, as needed etc.)

Responding to General Membership Enquiries:
• Responding to general inquiries via email, Samepage, LiveChat such as Events details, Membership duesand other information that is available via
• Following up and coordinating with member leaders and staff liaisons

Data Management:
• Determine the detailed corporate requirement and complete deliverables to stakeholders
• Manage contact lists and update members database
• Prepare and send out e-mail newsletters, marketing materials
• Translate official EO materials (bilingual resource)
• Data collection- surveys, and analysis
• Database building and Management (e.g. updating email or contact lists in CRM)
• Research on certain topics for blog posts, newsletters or others
• CRM member data report generation
• Member reporting

Other Ad Hoc:
• Ad hoc report requirements
• Coordinate with EO Global Staff, EO Regional Staff, and Chapter Staff for all work related matters
• Official errands (coordination with vendors, events support etc.)
• Transcription (transcribing voicemail, video or audio, podcasts etc.)
• Creating basic reports (reports on weekly tasks, deliverables)
• Preparing EO materials- PPT
• Filter and reply to comments with online mediums and communications
• Participating in discussion forums or message boards (Marketing and Promotion)