Mobile Application Platform Technical Support
Job Category:
Information Tech
Job Level:
Professional
Open Date:
23-Feb-2021
Location:
TAGUIG CITY
Close date:
23-Apr-2021
Client Industry:
TECHNOLOGY (IT & IT peripherals)
Job Description and Qualification:
RESPONSIBILITIES:
- Technical Support Professional is responsible for analyzing and solving complex technology platform related problems, primarily in the area of mobile applications and cloud technology.
- Post implementation maintenance.
- Debug end to end and pinpoint issues in any system component.
- Write well designed, testable, efficient code
- Able to set up development guidelines and methodologies.
- Work on customer facing projects executed across geographies and cultures
- Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.
- Accept support tickets escalated.
- Provide problem management Services and perform Root Cause Analysis of underlying complex issues
- Develop a solution to the complex support problem.
- Make changes to the code at developer level in accordance with the customer change and release management policy and procedures.
- Assist the customer with implementation of code changes into the production environment.
- Fix bugs with code changes.
- Build and maintain support documentation and knowledge transfer
QUALIFICATIONS:
- Junior Level – At least 2 years of experience
- Senior Level – At least 4 years experience
- Experience in hands-on Java software Development, preferable cloud and mobile solution
- Proven track in Customer facing project execution
- Strong Experience with backend technologies - Java Spring Framework, Node.js
- Knowledge of front-end technologies like React.js or Angular.js
- Experience in noSQL technologies like Cassandra, Mongo
- Cloud technology knowledge AWS, Azure
- Excellent knowledge of Design pattern
- Experience in developing integrating solutions and working with REST and SOAP web services.
- Good knowledge of Relational Databases, SQL and QRM technologies (Hibernate)
- Experience with scripting languages such as Groovy, Python, etc.
- Hands-on experience in using CI/CD tool suites is a plus
- Experience in writing Unit test-cases JUnit
- Kafka knowledge is needed.
- Solid understanding of release strategies that minimize or eliminate application downtime
- Proven track of delivering high velocity/tight deadline cloud based Applications
- Willing to work in BGC.