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Operations Director

Job Category:

BPO / KPO / Shared Services

Job Level:

C-Level

Open Date:

05-Feb-2020

Location:

TAGUIG CITY

Close date:

31-Jul-2020

Client Industry:

HOSPITALS/HEALTHCARE

Job Description and Qualification:

Responsibilities
  • Develop and lead the implementation of the Operating Business Model, Strategies and Plans to achieve business goals and high-performance delivery.
  • Ensure business maintains capability and drive efficiency, productivity improvements, and growth.
  • Promote and sustain the company’s culture all throughout the department.
  • Establish close partnership and collaboration with key internal and external stakeholders to ensure quality outcomes.
  • Build optimal organizational structure with right talent and continuing talent development to strengthen business capability.
  • Manage department budget.
  • Interact with all levels of internal and/or external leaders.
  • Lead business risk and control management including business continuity.
  • Ensure departmental compliance to applicable regulatory requirements and company policies. 

Qualifications/Requirements

Experience:
  • 10+ years of experience in business operations at leadership level
Education:
  • College degree in business or related discipline
Competencies:
  • Professional/Technical Knowledge – Business and financial acumen; with a good understanding of Business Operations and Industry Knowledge
  • Strategic Thinking and Operational Execution - A demonstrated ability to translate vision into action, manage multiple priorities, improve operations, and maintain positive and productive relationships while delivering results 
  • Stakeholder Management
  • Influencing and Effective Interaction Skills
  • Leadership Skills related to people management
  • Strategic Decision Making
  • Communications and Presentation Skills


Salary:

PHP 2 M – 2.9M