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PIONEER Customer Service Rep - Cebu City

Job Category:

BPO / KPO / Shared Services

Job Level:

Entry Level

Open Date:

29-Aug-2018

Location:

CEBU CITY (Capital)

Close date:

31-Mar-2019

Client Overview:

With a 50-year history rooted in the financial services industry, our client is the world's largest global provider dedicated to financial technology solutions.  They champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, their 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Their technology powers billions of transactions annually that move over $9 trillion around the globe.  Our client is a Fortune 500 company and is a member of Standard & Poor’s 500® Index.

Client Industry:

BPO

Job Description and Qualification:

Our client is in need of:

Customer Service Representative (PIONEER Batch)

Qualifications:
  • Must be at least high school grad.
  • With or without BPO experience.
  • Must have above average communication skills.
  • Must be willing to work on graveyard or shifting schedules.
  • Can communicate spontaneously and can comprehend well.

Job Responsibilities:
  • Responds to customer inquiries and complaints by following techniques provided.
  • Informs customers about services available and assess customer needs.
  • Responsible for providing customer service for US clients to the best of his/her ability, in a professional and courteous manner over the phone.

WAYS TO APPLY:

Click the 'APPLY NOW' button below. No resume/CV needed, just input your name, contact number and valid email address.

For first time applicants, just quickly register with your basic info and contact details.

For inquiries, please email/call: thirdy.ozarraga@johnclements.com / 09178214640.