Skip to content

Process Improvement Specialist - Cebu

Job Category:

BPO / KPO / Shared Services

Job Level:


Open Date:



CEBU CITY (Capital)

Close date:


Client Industry:


Job Description and Qualification:

Our client is looking for a talented associate to join our Business Process Improvement (BPI) team in developing the Continuous Improvement culture within DBS and spearhead various continuous improvement projects. Reporting to the DBS Business Process Improvement Manager, the BPI Global Specialist for Process is responsible in driving continuous improvement and standardization across processes (OtC, PtP and RtR), from a people and process perspective.


  • Bachelor’s degree in Accounting, Business Management or related field preferred
  • 5+ years of professional experience with background in process improvement, Finance business processes, Operations, program management, change management and/or ERP implementation and governance
  • Subject matter expert on key processes (OtC,PtP, RtR) and business requirements.
  • With Process improvement (LEAN, Six Sigma) or project management expertise.
  • Proven knowledge of U.S. Generally Accepted Accounting Principles, along with demonstrated ability to analyze financial information and provide solutions to issues.
  • Knowledge of reporting processes, including OpCo/BU financial statements, report distribution, cost reports, quarterly/annual filings and shareholder reports, etc.
  • Experience with Oracle preferred, with a sound understanding of supporting technologies.
  • Experience in process design and / or optimization; experience with shared service centers with a finance background
  • Excellent oral and written communication skills (English)
  • Ability to work in a team environment with strong analytical and problem-solving skills around accounting analytics and processes.
  • Demonstrated interpersonal skills, customer management skills, analytical, change management and communication skills
  • Proficient in MS Office Suite of programs
  • Willing to work on a Night-Shift or Mid-Shift schedule