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Quality Group Manager with Digital Transformation experience

Job Category:

BPO / KPO / Shared Services

Job Level:

Executive

Open Date:

08-Nov-2020

Location:

QUEZON CITY

Close date:

31-Jan-2021

Client Industry:

BPO

Job Description and Qualification:

  • Drive Transformation Initiatives
  • Identify key opportunity areas with client processes and lead projects to improve process efficiency and effectiveness
  • Formulate improvement plans based on wastes and variation identified during analysis
  • Contribute and present in client reviews and meetings
  • Work closely with operations team to collect data and assess the current situation
  • Spread continuous improvement culture and drive culture of data based decision making
  • Achieve quality savings and productivity targets

Salary:

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