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Queue Controller Analyst

Job Category:

Accounting

Job Level:

Professional

Open Date:

18-Sep-2018

Location:

Malaysia

Close date:

31-Mar-2019

Job Description and Qualification:

üMonitor queues and assign tickets in accordance to shift rosters

üMaintain accurate ticket category updates

üDaily report on tickets and SLA status

üShift handover to the next Queue Controller

üImprovement activities on ticket management


Salary:

0.00