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REGIONAL ASSOCIATE - CANADA

Job Category:

BPO / KPO / Shared Services

Job Level:

Professional

Open Date:

02-Sep-2019

Location:

CITY OF MAKATI

Close date:

02-Oct-2019

Client Industry:

ECOMMERCE

Job Description and Qualification:

Job Duties and Responsibilities:

1. Call Management
  • Setting up doodle poll
  • Coordinating doodle poll results
  • Sending call invite
  • Sending call reminder (1 week before the call)
  • Sending call reminder (3 days before the call)
  • Coordinating agenda with EO staff/ follow up
  •  Adjustments to meeting invites
  • Attending Zoom meetings
  • Transcribing meeting notes
  • Transcribing meeting notes – Translation
2. Reports
  • Member records
  • Member data history
  • Area/ Regional data
3. Projects
  • PowerPoint materials & presentations
  • Infographics/ Member directories
  • Regional dashboard & demographics
  • Surveys
4. Other tasks

  • PEAK tracking
  • Answering queries and email messages
  • Housekeeping (Samepage, Zoom, DropBox)
  • Updating of google sheet, SamePage groups
  • Answering queries via LiveChat
  • Coordinating LiveChat queries to EO staff in-charge
5. Invoices

  • Creating/ sending of invoices
6. Internal

  • Internal training
  • Housekeeping-meetings, projects, etc
  • Back-up

Job Qualifications:
  • Candidate must possess at least a Bachelor's/College Degree , any field.
  • Required skill(s): Data analysis, Project management, Excellent communication skills, Customer relationship management, Can handle multi-nationals, EXPATS/Foreigners Experience.
  • Required language(s): English
  • At least 3 year(s) of working experience in the related field is required for this position.
  • Preferably Supervisor / 5 Yrs & Up Experienced Employees specializing in IT/Computer - Network/System/Database Admin or equivalent.
  • Tech-savvy
  • Full-Time position(s) available.

If you are interested, you may contact Vittoria Leuterio at 09175540109 or email your resume/CV at vittoria.leuterio@johnclements.com

Salary:

40,000.00