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Restaurant System Officer

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Client Overview:

Our client is a Filipino multinational chain of fast-food restaurants with more than 1,200 outlets worldwide - Southeast Asia, the Middle East, Hong Kong, North America, Italy, and the UK in London.

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Job Description and Qualification:

This role is responsible for the planning and implementing process improvement initiatives that are aligned to the strategic direction of the company through the utilization of business process frameworks, related systems, and tools.  The Restaurant System Officer will also act as a catalyst for change and drives initiatives in partnership with process owners and cross-functional teams to ensure flawless execution, and will contribute to the business result through the quality of recommendations and decisions.

  • Candidate must possess at least a Bachelor's Degree in Chemical Engineering or Industrial Engineering.
  • With at least 4 years of work experience in process improvement and process management preferably in a food or restaurant industry.
  • With exceptional customer service orientation and excellent interpersonal skills with the ability to work with diversified stakeholders from top management to individual contributors.
  • With excellent written and oral communication skills and the ability to present ideas in a business-friendly and user-friendly language.
  • Has the ability to conduct and direct research process improvement trends and best practices.
  • Has strong systems analysis and process design skills with proven analytical, evaluative, and problem-solving abilities.
  • Has the ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Must be highly analytical, assertive and confident in presenting ideas to people at all levels using the English language
  • Has a strong desire for self-improvement
  • Applicants must be willing to work in Ortigas, Pasig City.