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Salesforce Administrator- Cebu City,Philippines

Job Category:

Information Tech

Job Level:

Entry Level

Open Date:

10-Dec-2018

Location:

CEBU CITY (Capital)

Close date:

31-Mar-2019

Job Description and Qualification:

Qualifications:
  • Graduate of Information Technology or Business related course
  • At least 4 years of Salesforce Administration experience
  • With Salesforce Administration certification
  • Experienced in Salesforce CRM
  • Experience with CTI Adaptors / Telephony Integration with Salesforce,
  • Strong reporting background using standard reporting tools including standard salesforce.com reporting functionality
  • Good communication skills and analytical skills

Job Description:

  • Maintain user licenses (create / deactivate user accounts)
  • Maintain security including sharing rules and object / field visibility
  • Design, Create and maintain user roles, profiles and hierarchies
  • Reassign Accounts, Contacts, and Opportunities in response to personnel changes
  • Monitor application storage usage and highlight storage limitation risks
  • Create and maintain fields, views, reports, dashboards, and other salesforce.com objects and functions
  • Optimise page layouts to improve end-user adoption / usability
  • Manage system changes without interruption to the user (across sales and service clouds)
  • Manage all existing processes that impact / relate to Salesforce.com
  • Support processes related to community cloud (product registration, checking asset creation, etc.)
  • Create custom objects when necessary
  • Maintain, enhance and create workflows, functions and configurations within the Salesforce.com environment
  • Create new reporting capabilities and respond to ad hoc reporting requests as needed
  • Build and manage report folders for reps to improve sales efficiency
  • Continually seek ways to further enhance the end-user experience
  • Develop process documentation and field maps
  • Run data-quality dashboards
  • Run and perform data de-duplication processes
  • Import business data on behalf of the users
  • Support installed managed packages (eg. NewVoiceMedia, Cloudingo, etc.)
Email: mariz.falcasantos@johnclements.com
Contact numbers: (032) 272-3625/ 0927-564-5384/ 0920-911-7351
Office Address: 2nd floor i2 bldg IT Park, Cebu City

Salary:

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