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Senior Business Continuity Coordinator (night shift)

Job Category:

Information Tech

Job Level:


Open Date:




Close date:


Client Industry:


Job Description and Qualification:

Job Responsibilities
  • Manage business continuity management framework and processes including the business impact analysis, recovery time and point objectives, single point of failure and critical path mapping reviews, and coordinate the testing of continuity strategies
  • Manage automated notification tool (MIR3) to ensure data integrity and integrate with on-boarding and departure processes for HR and Procurement of employees, consultants and contractors on premises
  • Gather information, coordinate and present business continuity plans to high level executives of different departments in the CDN Segment.
  • Conduct table top exercises to different departments.
  • Execution of call notification exercises for CDN Segment, utilizing MIR3
  • Help ensure adequate BCPs are valid and viable through regular testing and evidence is maintained to provide assurance of resilience for business continuity risk
  • Manage the due diligence review of Third Party BCM Evaluation Questionnaires for outsourced and key suppliers and report gaps/opportunities to the Director
  • Assist the business in tracking and reporting on open action items related to lessons learned identified through testing, external events, and Internal Audit/external review findings; ensure adequacy of evidence to support closure of findings
  • Monitor external events/environment & identify emerging risks related to business interruptions
  • Analyze root causes of incidents, control gaps and development of sustainable mitigation action plans
  • Ensure action plans are properly classified, reported, and tracked to completion
  • Track and report open action items relating to KRIs, compliance gaps, internal audit/external review findings, ensure adequacy of evidence to support closure of findings
  • Encourage an open environment for collaboration, risk identification, and remediation with business leads
  • Maintain appropriate documentation, records and reports for review by auditors and regulators
Skills, Tools and Competencies
  • Understanding of business continuity management and disaster recovery principles and associated disciplines
  • Ability in identifying, measuring, assessing, monitoring, analyzing and reporting operational risk management
  • Strong communication skills with experience in collaborating and presenting to executives AVP+ from different departments
  • Knowledge of and experience with IT principles, operations and processes are important
  • Exposure to financial services or business processing outsourcing environment
  • Hands-on experience as an IT Systems, Security or Risk Analyst is an asset
  • Experience in ServiceNow, JIRA, Fusion and Archer is a plus