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Senior Salesforce Administrator

Job Category:

BPO / KPO / Shared Services

Job Level:

Professional

Open Date:

11-Oct-2021

Location:

TAGUIG CITY

Close date:

10-Nov-2021

Client Overview:

Our client is a fast-moving world leader in cloud-based background screening and identity services. Our clients use our

services to create safer workplaces, build trusted brands and protect vulnerable populations. They are financially

thriving, investing in growth and grounded in authenticity

Client Industry:

SHARED SERVICES

Job Description and Qualification:

As a Senior Salesforce Administrator, you will be responsible for the administration of an enterprise (2,000 users

across 15 divisions and functional areas) deployment of Salesforce.com. We are seeking a self-starter to

collaborate with functional leaders and a passionate team to support process transformation by identifying new

and creative opportunities to leverage Salesforce.com. The ideal candidate will have exceptional technical,

analytical, project management and problem-solving skills and will be comfortable interacting with all levels of

the organization.


Roles and Responsibility:

  • Responsible for the overall configuration, design, functionality and end-user support of the Salesforce.com platform
  • Implement change control and best practices with regards to system maintenance, configuration,development, testing and data integrity

  • Engage with business stakeholders to gather and analyze requirements and propose solutions tha leverage best-in-class Salesforce functionality

  • Translate business requirements into actionable deliverables, ensuring high levels of quality, accuracy and process consistency

  • Manage the integration of applications connected to Salesforce.com

  • Support the team's vision to deliver end to end process simplification including new features and functionality on our journey transitioning from Classic to Lightning Ø Identify process and system risks, surface actionable insights and design and implement a plan for improvement

 Qualifications:

  • Bachelor's Degree in Business, Information Technology, or related field

Skills/Knowledge:

  • Salesforce Certifications 201 and 211 required
  • Salesforce CPQ Certification and experienced is a plus

  • Strong work ethic, hands-on, with a customer service mentality

Experience:

  • 6+ years Salesforce administrator or related experience
  • Prior experience supporting an enterprise Salesforce user base of at least 1500 users

  • Experience transitioning from Salesforce.com Classic to Lightening

Salary:

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