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Senior Service Engineer

Job Category:

Engineering

Job Level:

Professional

Open Date:

10-Sep-2021

Location:

CEBU CITY (Capital)

Close date:

10-Oct-2021

Client Industry:

CONSTRUCTION & CONSTRUCTION SUPPLIES

Job Description and Qualification:

ROLE DESCRIPTION
  • Take charge of regional dealer & customer technical support, on-site repair support, claim audit,
    failure analysis & technical training.
RESPONSIBILITIES
  • DMS operation, registration & claim audit.
  • Technical support, Failure troubleshooting, Quality improvement collection and tracking.
  • Spare technical support, making recommended spare parts list & Verify part number.
  • Service system & technical training to dealers
  • Monitoring, training, support dealer to used Mservice and analyze relevant data.
  • Dealer aftersales ability improvement issue execution and follow up.
  • Visiting key account customers collection & feedback information.
  • Assist aftersales manager communication with dealers work.
QUALIFICATIONS
  • Degree in mechanical engineering and related fields.
  • Proficient in MS Office and, with good skill of data analysis.
  • Good communication and presentation skill in English.
  • Strong background is preferred.
  • Good skill for hydraulic and engine system problems.
  • 5 years’ experience in related business industry line.
  • Open to work Visayas or Mindanao area if needed

Salary:

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