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Senior Training Manager

Job Category:

BPO / KPO / Shared Services

Job Level:


Open Date:




Close date:


Client Industry:


Job Description and Qualification:

  • Engineer and implement a holistic learning experience in the company that engages our team members to deliver an unrivalled care and expertise to our clients.
  • The nature, scope and tasks of this position
    1. Design and deliver high-impact L&E programmes that inculcate care and expertise
    2. Create and manage company’s corporate university
    3. Well-versed in company’s products, data privacy principle and data protection
    4. Stay abreast of legislation and regulatory changes
    5. Other duties as assigned by the organization and ADLE

  1. Required Skills/Related Knowledge & Experience
    1. A minimum of 8 years of experience as an L&D Manager, Training Manager or similar
    2. Professional certification in training
    3. Demonstrated success in designing and executing effective learning techniques for managerial and leadership development
    4. Excellent interpersonal skills and a demonstrated ability to interact with all levels
    5. Excellent presentation and public speaking skills
    6. Possess critical thinking skills and analytical approach to problem solving and driving towards solutions/outcomes
    7. Proficient in MS Office and Learning Management Systems
    8. Superior time management, multi-tasking and organisational skills
  2. Expected Behaviour & Attitudes
    1. Ability to work to deadlines and under pressure
    2. Demonstrates self-confidence, bias for action, focus and the ability to self-manage
    3. Trustworthy with strong business integrity and ability to hold sensitive information in confidence
    4. Enthusiasm for learning, coaching and teaching
    5. Participate actively in regular team and support meetings and training workshops, as required
  3. Accountability
    1. At all times to work in accordance with company’s privacy and security guidelines
    2. Adherence to company’s mission, vision, values, policies and procedures


PHP 2 M – 2.9M