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Sr. Training Specialist

Job Category:

BPO / KPO / Shared Services

Job Level:


Open Date:




Close date:


Client Overview:

Our client is a leading insurance and wealth and asset management group with global headquarters in Canada, operating regionally in Asia and the United States with 35,000 employees across the globe. It’s global shared service centre in Quezon City and Lapu – Lapu City provides administrative, finance, investments, analytics, professional services, support, contact centre and information technology services to companies around the world and puts the customers at the forefront.

 The company aims to attract, develop and retain a diverse workforce and to foster an inclusive work environment that embraces the strength of cultures and individuals. 

Client Industry:


Job Description and Qualification:


  • Schedule, prepare logistics, and deliver technical training courses for the employees of the company.
  • Research, study, and design technical training courses and modules ready for classroom and blended learning setup
  • Lead or Assist in delivering learning programs
  • Analyze survey results and recommend learning interventions
  • Coordinate with external training providers for other training needs
  • Track and record of training participation
  • Maintain close coordination with the L&D team in Manila and Cebu
  • Coordinate and collaborate with leaders and co-trainers in delivering successful training programs


  • Bachelor's degree in Education or other related courses
  • Must have at least 3 years’ experience in corporate training, facilitating various training courses for employees
  • Candidate must have proven excellent performance in the last 6 months
  • Excellent interpersonal and communication (both speaking and written) skills preferred
  • Knowledgeable in MS Office applications (Word, Excel, PowerPoint)
  • Intermediate to advanced skills in MS Excel preferred
  • Background and experience in Process Improvement, Project Management and Business Analysis preferred
  • Skilled in designing learning collaterals is a plus
  • Knowledge in other learning platforms, e.g. e-learning, virtual, blended etc
  • Can work under minimal supervision
  • Willing to work from home temporarily and be also assigned in Quezon City.