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[URGENT] Japanese Verifications Officer (McKinley Hill, Taguig)

Job Category:

BPO / KPO / Shared Services

Job Level:


Open Date:




Close date:


Client Overview:

a fast-moving world leader in cloud-based background screening and identity services. Their clients use their services to create safer workplaces, build trusted brands and protect vulnerable populations. They are financially thriving, investing in growth and grounded in authenticity.

Client Industry:


Job Description and Qualification:

Functional Overview: The Verification Officer will conduct all verifications accurately and within required time frame.

  • Managing missing information and additional information in accordance with the company operations procedures
  • Record all information relating to verifications on company platform, including all mandated attempts in real time
  • Ensure all operational logs are recorded accurately and in real time
  • Monitor turnaround times (TAT) and ensure compliance with standard operational processes (SOP’s) and service level agreements (SLAs)
  • Identify potential delays/ issues that are likely to adversely impact turnaround times and bring these to the attention of your manager immediately
  • Notify the client case manager of all candidate “Alerts” where required to ensure the client is notified immediately without delay
  • Ensure confidentiality and privacy is respected and maintained at all times with respect to the company, clients, staff, products and services
  • College graduate of any course 
  • Strong in English and Nihongo communication skills
  • WFH ready (with WFH tools available, and stable internet connection) 
  • Amenable to a possible work onsite in McKinley Hills, Taguig
  • Can start immediately

Salary: 80,000 - 120,000 Php